Gerry is an exceptional contractor and exceptional human being. As newer homeowners and inexperienced handy persons, Gerry went out of his way to explain processes and provide thoughtful insight into the work being completed. He has a great relationship with his subcontractors and that was prominent when issues arose as they were quickly fixed. We provided Gerry with a professional drawing of the basement and he provided his thoughts and made quality improvements without changing the overall layout.

Our basement was built during the COVID pandemic and Gerry stored masks and disinfectant directly outside our front door so all parties involved felt comfortable and safe. During the initial quote was honest about the supply chain disruption and the potential for delay in supplies. Overall, it was fantastic to have an individual flexible and accommodating to the changing environment.

The quality of finished basement exceeded our expectations by far. We were skeptical of hiring a general contractor at first, but have no questions since hiring Gerry. If we were to build a home or have another significant remodel, we would hire Gerry again in a heartbeat.

We had a great experience with Willow Bay Builders. The project was closely managed and the communication was excellent. The work completed was high quality. Thank you Willow Bay Builders!

Very professional presentation when bidding our job. Very organized and efficient process. Very dependable and excellent workmanship!

Contractor and subcontractors were very professional, concerned that we were satisfied with their work. They all were willing to adapt to changes as the project moved along. Highly recommend Willow Bay.

Excellent contractor. Finished off our basement and did a fantastic job. Answered all questions and concerns that we had. Highly recommend.

They were very curtious & on time. I recommend them .

Gerry did a fantastic job of bringing our vision for our basement space to realality. He s a good communicator with a excellent team behind him. We highly recommend Willow Bay Builders.

We are very pleased with the overall experience with Willow Bay Builders. Our basement has undergone a complete transformation from just a few short months ago. We now have an enjoyable, usuable recreation area that is a delight to be in. The quality is comparable, if not superior to the rest of the home. Gerry was very much a professional and a pleasure to work with. He dealt with the difficulty of our duct work/piping and our requests to make the space as close to what the customer wanted as could be expected. We love our new play area and it turned out better than I had anticipated it could be. A couple minor miscommunications arose but overall, very satisfied customers!

Very thorough and did everything as promised. This was a great experience.